General Questions

Are all of your products Vegan?

Yes, all of our products are vegan-friendly. We are committed to providing cruelty-free skincare solutions that align with ethical and sustainable practices. Our formulations do not contain any animal-derived ingredients, and we do not test our products on animals. You can enjoy our skincare with confidence, knowing that they are vegan-friendly and crafted with care.

When will I receive my order?

Delivery usually takes 2-8 business days based on the distance to your destination.

DO YOU OFFER RUSH SHIPPING?

Yes, we offer several rush shipping options.

CAN I RETURN items IF THEY ARE UNOPENED?

Yes. Please contact our customer service (info@theroseologyskin.com) and you will receive further instructions how to return the item.

ROSE INFUSED MISTER

HOW DOES THE ROSE INFUSED MISTER DIFFER FROM TRADITIONAL STEAMERS?

Our Rose Infused Mister combines ancient Persian skincare practices with modern innovation. Unlike traditional steamers, it infuses each mist with our Rose Dew Elixir, delivering potent nourishment and hydration deep into the skin more effectively than traditional skincare.

WHAT IS TRIPEPTIDE-5, AND HOW DOES IT BENEFIT MY SKIN?

Tripeptide-5 is an anti-aging ingredient included in our Rose Dew Elixir. It works tirelessly to combat the signs of aging, helping to reduce the appearance of fine lines and wrinkles for a more youthful complexion.

IS THE ROSE INFUSED MISTER PORTABLE AND EASY TO USE?

Absolutely! Our mist is designed to be compact, portable, and effortless to use, making it your perfect companion for achieving radiant, hydrated skin wherever you go!

HOW DOES THE ROSE DEW ELIXIR PENETRATE DEEPER INTO THE SKIN THAN MOISTURIZERS?

Our Rose Dew Elixir is specially formulated to penetrate the skin 20 times deeper than traditional moisturizers, thanks to the innovative design of our Rose Infused Mister. This ensures that each drop of Elixir reaches deep into the skin layers, delivering maximum nourishment and hydration.

How Does the Rose Infused Mister Work?

The Rose Infused Mister works by gently misting the skin with a fine spray of our nourishing Rose Dew Elixir. Simply fill the device with the elixir, then press the misting button to release a refreshing mist onto your skin. The soothing properties of rose-infused mist penetrate deeply, hydrating and rejuvenating your skin with each application. Enjoy a luxurious skincare experience and a radiant complexion with our Rose Infused Mister.

How do I clean the Rose Infused Mister?
  1. Empty: Begin by ensuring the reservoir is empty. If there is any remaining Rose Dew Elixir, carefully pour it out.
  2. Rinse: Rinse the reservoir and nozzle under warm running water to remove any residue or buildup. You can use a soft brush or cloth to gently scrub the interior of the reservoir if necessary.
  3. Disinfect: To disinfect the device, fill the reservoir with a mixture of equal parts water and isopropyl alcohol. Screw the top back on and shake the device to distribute the solution throughout.
  4. Rinse Again: After disinfecting, empty the reservoir and rinse thoroughly under warm running water to remove any remaining alcohol residue.
  5. Dry: Allow the Rose Infused Mister to air dry completely before refilling it with Rose Dew Elixir for future use.

Regular cleaning and maintenance of your Rose Infused Mister will help ensure its longevity and keep your skincare routine fresh and hygienic.

How do I use my Rose Infused Mister?

Fill: Unscrew the top of the Rose Infused Mister and carefully fill the reservoir with our nourishing Rose Dew Elixir. Ensure the device is securely closed after filling.

Prep: Hold the device upright and ensure it's at a comfortable distance from your face or desired area.

Activate: Press the misting button to release a fine mist of the Rose Dew Elixir onto your skin. Hold the button down for continuous misting or press intermittently for controlled application.

Spritz: Glide the mist over your face, neck, or desired area, keeping the device approximately 6 inches away from your skin. Allow the mist to settle and absorb into your skin.

Enjoy: Use the Rose Infused Mister throughout the day to maintain hydration and a radiant complexion.

For more information see our How-To Guide

I've lost my charger, or I would like an additional one. How can I order one?

We don't currently sell them separately, but please reach out to us directly and we'll help.

ROSE DEW ELIXIR

WHAT MAKES THE ROSE DEW ELIXIR UNIQUE?

Our Rose Dew Elixir stands out for its fusion of ancient Persian skincare wisdom with modern scientific advancements. It harnesses the power of rose extract, Tripeptide-5, and hyaluronic acid to deliver unparalleled results.

IS THE ROSE DEW ELIXIR SUITABLE FOR ALL SKIN TYPES?

Yes, our serum is formulated to be gentle yet effective, making it suitable for all skin types, including sensitive skin. Its hydrating and rejuvenating properties cater to diverse skincare needs.

HOW OFTEN SHOULD I USE THE ROSE DEW ELIXIR?

For best results, incorporate the Elixir into your daily skincare regimen. Apply it in the morning and evening after cleansing and toning for maximum hydration and rejuvenation.

DOES THE ROSE DEW ELIXIR HAVE A STRONG SCENT?

Our Elixir is delicately scented with the refreshing essence of rose and orange hydrosol water. The scent is subtle and dissipates quickly after application, leaving behind a pleasant, lingering aroma.

DOES THE ROSE DEW ELIXIR CONTAIN ANY ARTIFICIAL FRAGRANCES OR COLORS?

No, our Rose Dew Elixir is formulated without any artificial fragrances or colors. It derives its delightful scent from natural rose and citrus extracts.

DOES THE ROSE DEW ELIXIR OFFER ANY SPF PROTECTION?

Our Rose Dew Elixir does not contain SPF. We recommend applying a broad-spectrum sunscreen with SPF 30 or higher as the last step in your skincare routine during the day for sun protection.

BOTANIC BLOOM TONER

IS THE BOTANIC BLOOM TONER SUITABLE FOR ALL SKIN TYPES?

Yes, our Botanic Bloom Toner is formulated to be gentle and effective for all skin types, including sensitive and mature skin.

HOW OFTEN SHOULD I USE THE BOTANIC BLOOM TONER?

For best results, we recommend using the Botanic Bloom Toner twice daily, after cleansing and before moisturizing, to refresh and prepare your skin.

CAN I USE THE BOTANIC BLOOM TONER IF I HAVE OILY SKIN?

Absolutely! The Botanic Bloom Toner is specially formulated to help balance oil production while providing hydration, making it ideal for oily and combination skin types.

CAN I LAYER OTHER SKINCARE PRODUCTS OVER THE BOTANIC BLOOM TONER?

Yes, the Botanic Bloom Toner is designed to enhance the effectiveness of your skincare routine. Simply follow with your favorite serums, moisturizers, and SPF products.

ROSE EYE MASK

HOW OFTEN SHOULD I USE ROSE EYE MASKS?

For optimal results, we recommend using the masks 2-3 times per week. However, you can adjust the frequency according to your skin’s needs.

HOW LONG SHOULD I LEAVE THE ROSE EYE MASK ON FOR?

Each session should last approximately 15-20 minutes to allow the ingredients to fully penetrate and rejuvenate the delicate under-eye area.

WILL THESE MASKS HELP WITH DARK CIRCLES UNDER MY EYES?

Our masks contain ingredients such as retinol and vitamin E that work to improve skin texture and reduce the appearance of dark circles over time with consistent use.

CAN I USE THE ROSE EYE MASKS ON OTHER AREAS OF MY FACE?

While specifically formulated for the delicate eye area, some customers have found success using them on areas of the face where additional hydration and rejuvenation are desired.

Can't find what you're looking for?

Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

Please email us at info@theroseologyskin.com